UTI Treatment Online – Same-Day Script After a Doctor’s Assessment
Medically reviewed by Dr Aifric Boylan — FRACGP · AHPRA-registered · 28 Jul 2026
- A real doctor assesses you by video — never a questionnaire — and if appropriate sends your antibiotic script direct to your phone or chosen pharmacy.
- Same-day consultations, 365 days a year — priority booking if you’re in a hurry.
- $29.99 all-inclusive — no Medicare needed, though adding Medicare details enables eScripts and PBS prescribing. If telehealth isn’t suitable, the doctor will advise you.
Is online UTI treatment suitable for me?
Qoctor’s online doctor service provides assessment for women who believe they may have an uncomplicated UTI (urinary tract infection).
Please note online UTI treatment/assessment is unsuitable for:
- people who are feeling generally unwell, e.g. with fever, chills, vomiting, bad back pain etc
- children, men or elderly people
- people who have underlying conditions of the kidney/bladder or frequent/recurrent UTIs
How online UTI treatment and scripts work
Urinary tract infections are common, affecting 1 in 3 women during their lifetimes. Symptoms can include passing urine more frequently, a burning sensation when passing urine, lower abdominal discomfort, and urine that looks cloudy or has a strong smell.
More severe UTIs may involve fever, chills, nausea, vomiting and back pain. Elderly individuals may show signs of confusion or drowsiness. Anyone with symptoms of a severe UTI should see a doctor in person — online treatment is not appropriate.
There are several common antibiotics for a UTI. During your consultation, the doctor will choose the most suitable one for you and, if clinically appropriate, can send your antibiotic script direct to your phone or chosen pharmacy.

FAQs
- UTI stands for Urinary Tract Infection (also referred to as a bladder infection or cystitis).
- UTIs are common, particularly in women.
- Most UTIs are caused by bacteria that live harmlessly in your gut but cause inflammation if they get into your urinary tract. It often stings as urine passes the inflamed area.
- It is important to treat UTI quickly, as the infection can sometimes spread from the bladder to the kidneys (causing a kidney infection, also known as “pyelnonephritis”), which can make you extremely unwell.
Up to 50% of women will experience 1 or more UTIs in their life. However, UTIs are much less common in men. Any woman who gets recurring or repeated UTIs within a few months of each other (eg, 3 or more in a 12 month period), should be assessed by a doctor as this may mean there is an underlying cause. All men presenting with UTI symptoms need to be assessed as soon as possible, and will usually need further tests such as urine tests, blood tests and an ultrasound scan of the abdomen/urinary tract.
Symptoms of a UTI usually include
- Burning or stinging when you pass urine (dysuria)
- Passing urine more frequently (frequency) or urgently (urgency) than normal
- Cloudy or smelly urine
- The feeling that the bladder is still full after urinating
However, elderly people may not have typical symptoms- and may just present with fatigue, fever, confusion or general unwellness. Similarly, symptoms in infants and children may be less typical.
Certain symptoms may indicate the presence of a more serious infection, including:
- Pain in your tummy (abdomen) or low back (loins/flanks)
- A fever (high temperature) or chills (rigors)
- Passing larger amounts of urine than normal (polyuria) & excessive thirst (polydipsia)
- Blood in the urine (haematuria)
- Headache/vomiting/flu-like symptoms
- Offensive vaginal discharge
Anyone experiencing the above symptoms should see a doctor in person, as soon as possible.
A UTI is usually treated with oral antibiotics. There are several antibiotics commonly used- the one chosen by the doctor will depend on local factors (such as bacterial resistance to certain antibiotics in your area), your medical history, and whether you have any allergies to medications. If there is no improvement of your symptoms within 2 days of starting an antibiotic, you should speak to your doctor as soon as possible- as it may be necessary to change to a different antibiotic, and/or to have further tests.
Sometimes the symptoms of a UTI can be similar to other conditions, for example:
- A sexually transmitted infection, eg. Chlamydia
- Diabetes (passing larger amounts of urine than normal & excessive thirst)
- Kidney stones (spasms of pain in the back or groin)
- Thrush (itchy vulva, sometimes a discharge or odour)Recurrent UTI (3 or more UTIs in 1 year).
A kidney infection is more serious than an uncomplicated UTI, and may present with fever/chills, flu-like-symptoms, tummy pain, back pain.
And anyone experiencing 3 or more UTIs in a 12 month period, will need to have further tests, as it may indicate an underlying cause.
If you’re worried about any of the above issues, it is best to see a doctor in person.
No. A video consultation with a doctor is required before a UTI script can be issued. The doctor needs to assess your symptoms, medical history and whether telehealth treatment is suitable; a questionnaire alone is not enough.
A Qoctor UTI consultation costs $29.99 all-inclusive. This covers the online assessment, video consultation and, if the doctor considers treatment clinically appropriate, delivery of the antibiotic prescription direct to your phone or chosen pharmacy. No Medicare details are needed. However, providing Medicare details can be helpful as it enables eScripts and PBS prescribing.
Same-day UTI consultations are available 365 days a year, with priority booking available if you are in a hurry. If the doctor approves treatment, your eScript can go direct to your phone or chosen pharmacy within minutes.
UTI information and guides
Learn more about recognising UTI symptoms and managing a urinary tract infection.

Medically reviewed by Dr Aifric Boylan
Co-founder, CEO & Medical Director of Qoctor — doctor-owned telehealth since 2016.
Every Qoctor prescription is considered only after a real-time video or phone consultation with an AHPRA-registered Australian doctor — never from an automated online form. Treatment is provided in line with the Medical Board of Australia’s telehealth guidelines.
Telehealth is not suitable in all medical situations — patients will be advised if an in-person assessment is needed. In an emergency, call 000.