Genital Herpes Treatment
Medically reviewed by Dr Aifric Boylan — FRACGP · AHPRA-registered · 28 Jul 2026
- A real doctor assesses your recurring genital herpes symptoms by video — never a questionnaire alone.
- Same-day consultations are available 365 days a year, with priority booking when you need help quickly.
- $29.99 consultation fee — if treatment is clinically appropriate, your prescription can be sent by eScript to your phone or chosen pharmacy.
About Genital Herpes
Genital herpes is a common sexually transmitted infection caused by the herpes simplex virus (HSV). Around 1 in 8 adults carry HSV2, although many people do not know they have it.
- It is spread by skin-to-skin or sexual contact, including when there are no visible blisters.
- The first outbreak may cause painful blisters, ulcers, redness and irritation around the genital area.
- A doctor can assess recurring symptoms and discuss antiviral treatment, which may reduce the severity and duration of an outbreak.
- If you have difficulty passing urine, severe pain, fever, or a first severe outbreak, seek in-person medical care.
Genital herpes treatment and care
During an online consultation, an AHPRA-registered doctor will ask about your symptoms, medical history and previous outbreaks. If a video consultation is suitable and treatment is clinically appropriate, an antiviral prescription can be sent electronically.
Antiviral treatment works best when started soon after symptoms begin. Your doctor will advise whether online treatment is suitable and whether you need an in-person examination or swab.

FAQs
Genital Herpes is a common sexually transmitted infection (STI) caused by the herpes simplex virus (HSV). There are two forms– HSV1 and HSV2. HSV2 usually infects the genital area. HSV1 tends to affect the mouth, as a cold sore, but it can also occur in the genital region.
Around 1 in 8 people carry the genital herpes virus (HSV2) – but 80% may be entirely unaware they have it. It can be difficult to tell when a person first became infected as the symptoms may not start for weeks, months or years- and many people never get symptoms at all.
HSV2 is spread by sexual or skin-to-skin contact, and can be passed on during vaginal, oral or anal sex. It can occur anywhere on the genitals or surrounding areas. A person who has had cold sores on their mouth (HSV1) can cause genital infection in a partner by having oral sex. It is important to realise that HSV2 can be spread when there are no blisters present- this is called viral shedding. The more often a person has flare-ups, the more virus they tend to shed in between the flare-ups.
Many people do not realise they have been infected with genital herpes and are therefore “silent carriers”, with no symptoms. In many people however, the first episode of herpes can cause a lot of pain, with small intensely painful blisters around the genital area- these break down and form shallow ulcers, which scab and heal over the following weeks. The pain can be very sharp (patients often say it feels like “sitting on glass”) and there may be redness and swelling in the genital area. Some people may have difficulty passing urine (if this happens it is important to seek medical attention).
It is easiest to diagnose herpes when the rash is present. A doctor will often be able to tell what it is, simply by looking at the rash. They may also take a swab from the area- results usually come back in a few days. Occasionally, a doctor may decide to do a blood test- this can show up past infection even if there is no rash, but it’s not a very reliable test.
Unfortunately, there is no medication that will completely cure your body of the herpes virus- but there are antiviral treatments that ease symptoms and reduce flare-ups. Ice packs, cool salt water baths and painkillers can be used to help ease symptoms. Local anaesthetic gel (such as Lignocaine gel) can also be used to numb the area-this is available over the counter from your pharmacist.
Using condoms during sex reduces risk of spread in the first place, and using a lubricant with a condom further reduces the risk (as it lessens trauma to the genital skin during sex). Silicone-based lubricants are thought to be best, but they may be less commonly available.
For people who have already been infected and get frequent flare ups, a daily dose of antiviral medication maybe taken as a preventive treatment for Genital Herpes- this can help to reduce the risk of passing it on to a sexual partner- you can discuss this option with a doctor.
Genital herpes information and guides
Learn more about genital herpes symptoms, treatment and when to seek medical care.

Medically reviewed by Dr Aifric Boylan
Co-founder, CEO & Medical Director of Qoctor — doctor-owned telehealth since 2016.
Every Qoctor prescription is considered only after a real-time video or phone consultation with an AHPRA-registered Australian doctor — never from an automated online form. Treatment is provided in line with the Medical Board of Australia’s telehealth guidelines.
Telehealth is not suitable in all medical situations — patients will be advised if an in-person assessment is needed. In an emergency, call 000.