General GP consultations2024-03-20T19:44:46+11:00
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FAQs
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Need to see a doctor? No local GP availability? With Qoctor you can book an online GP appointment to speak to an experienced doctor.* First, answer some simple online questions about your health, then have a phone/video consultation. Prescriptions, certificates, referral letters and pathology forms can be issued immediately after your appointment, with eScripts available direct to your phone/email.

*This service is for adult patients only. For longstanding, serious or complicated health issues, where possible, we also recommend you should continue to see your own GP and keep them informed. Please note, for safety reasons, Qoctor does not routinely prescribe Schedule 8 medications (such as opioid painkillers) or benzodiazepines.

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About our doctors

Our online GP appointments are provided by doctors with a high level of experience in General Practice and general medicine. All Qoctor doctors are AHPRA registered, and are committed to ensuring that your telehealth experience is a positive one. Efficient communication is key to the telehealth experience- that’s why we use a video call where possible, and our doctors can issue documents to be downloaded instantly and securely- including eScripts, pathology requests, referrals and other letters.

Acid Reflux or GORD
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Common Questions and Answers

How soon can I receive my prescription, pathology request, or referral letter?2024-02-27T18:10:34+11:00

Once you’ve spoken to the doctor and they have assessed you, they may issue advice, a prescription, a pathology request, a referral letter or a medical certificate. These items are available for download immediately after your appointment. eScripts are sent via SMS, directly to your mobile phone.

Do I need Medicare to book a GP appointment?2024-02-27T17:58:21+11:00

No, you do NOT need to have Medicare to book a GP appointment, though by providing your Medicare details it allows your doctor to provide you with useful services such as ePrescriptions (eScripts), as well as including your Medicare details on pathology requests or specialist referrals so that you can access Medicare rebates. Therefore if you have Medicare card, it is very helpful if you enter your details when registering.

Visitors from overseas can still use Qoctor to book a GP appointment, if they need medical assistance or advice whilst travelling in Australia. Medicare is not required.

Unfortunately it is not possible for telehealth providers like Qoctor to offer Medicare rebates for most telehealth appointments, due to the Medicare “12 month face to face rule”. This is a legislative requirement that GPs and Other Medical Practitioners (OMPs) working in general practice can only perform a telehealth or telephone service where they have an established clinical relationship with the patient, and have seen them in person in the past 12 months. There are limited exemptions to this requirement, such as mental health treatment plans.

Is it OK to discuss more than one issue with the GP?2024-02-27T17:46:42+11:00

Yes, when you book a general GP telehealth appointment with Qoctor, you can discuss more than one issue with the doctor- quite often people need a few things- such as a prescription, a medical certificate or a referral for a test or treatment!  If you have many complex medical issues and the consultation is becoming very prolonged, the doctor may suggest you return for a second appointment at a later time, to continue to work through all your concerns.

How much does a general GP appointment cost?2024-02-27T17:40:53+11:00

A general GP consultation with Qoctor costs $49.99. Waiting times are generally less than 2 hours. General GP appointments are available 365 days a year, and do not cost more out of hours or at weekends. Our experienced AHPRA registered doctors can discuss your health concerns- whether you wish to ask about symptoms, request a prescription, a pathology referral or a medical certificate.

If you are in a hurry, you can also avail of the priority booking service which allows you to see a doctor within around 15 minutes! The priority booking service is available 9am-9pm on weekdays.

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