How Qoctor works – certificates
If this is your first time to use an online doctor, here’s a quick guide to help you through the process.
You’ll find it’s all very simple and convenient!
First, go to the qoctor home page and select the type of certificate you need- either an online medical certificate or an online carer’s certificate. You’ll be asked to complete a form which gives your online doctor key information about your health. You will also be asked to select a time slot during which you’ll be free to accept a Skype call from one of our online doctors.
Once you have entered this information, you will need to submit your payment details. The $19.99 fee will be processed, and within minutes you will receive confirmation of the appointment via the email address you have supplied.
One of our online doctors will call you at the appointed time for your video consultation via Skype- they will go through your health concerns and will issue the certificate if appropriate. However, if the online doctor feels you need to see a doctor in person, you will be advised accordingly and immediately refunded.
You will receive an email once your consultation is completed- this will contain a link to your online medical certificate or carer’s certificate. Alternatively, you can log in to your account on the qoctor website and view the certificate under your order history. The certificate will be in PDF form, so you can print it or email it to your employer as you wish.
And that’s it! We hope you find the experience of consulting an online doctor helpful and convenient. It’s all about making life a little easier.
Reviews from TrustPilot
“Fantastic Great experience!”
“Quick, convenient and professional”
“Very helpful! They’re a new service, and seem committed to helping. Friendly doctor and pretty straightforward. Very happy with it……lots of innovations coming up by the sound of it!”