Answers to questions that people commonly ask us about online prescriptions

How much does an online prescription cost?

Qoctor's prescription (script) consultations are priced by the type of request, so you only pay for what you need: Contraceptive pill script — $24.99: new or repeat scripts for the combined contraceptive pill or the progesterone-only (mini) pill. Common scripts — $29.99: streamlined appointments for many commonly prescribed items, including acne, asthma, migraine, reflux, UTI, [...]

Do I need Medicare for an online prescription?

No — Qoctor consultations are privately billed, so you don’t need a Medicare card to get an online prescription. If you do have one, adding your details is worthwhile: it allows the doctor to send your script as an eScript straight to your phone. Without Medicare, including overseas visitors, you can still be prescribed the [...]

How does the online prescription process work?

Start with the prescription chooser: request a repeat script, search by medication name, or browse by condition. If you need a new medicine, take several medications, or want to discuss options, book a full GP consultation. Complete the health assessment, then speak with an Australian doctor by video or phone. If clinically appropriate, the doctor [...]

Is it safe to get an online prescription?

Yes. Qoctor prescriptions are only considered after a real-time video or phone consultation with an AHPRA-registered Australian doctor. The doctor reviews your history, current medicines and symptoms, and only prescribes when it is clinically appropriate.Telehealth is not suitable for emergencies or every medical problem. Call 000 for urgent symptoms such as chest pain, difficulty breathing, [...]

Can I get antibiotics prescribed online?

Yes — Qoctor doctors can prescribe antibiotics for common infections such as urinary tract infections, sore throat and sinusitis, where clinically appropriate after your video or phone consultation. Antibiotics are never automatic: the doctor assesses whether they’re the right treatment, and will say so if they’re not.

Why is my electronic prescription not working?

eScripts are quick, secure, and generally very reliable. But like any technology, things can go wrong from time to time. If you receive an electronic prescription (eScript) from Qoctor, it will normally arrive as an SMS (text message) on your phone, or by email, if you chose that option. Open the SMS and present it [...]

How long does it take to get an online prescription?

Appointments with Qoctor are available within minutes, every day,  including public holidays. If you are in a rush, you can select a priority consult, and the doctor will call you within around 15 minutes. After your consultation,  we can send your ePrescription instantly to your mobile phone, as an SMS (text message). Then you just [...]

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