New referrals FAQs - Qoctor your quick online doctor https://www.qoctor.com.au Your Quick Online Doctor Thu, 17 Jul 2025 12:25:08 +0000 en-AU hourly 1 https://wordpress.org/?v=5.8.1 Does a valid referral letter entitle me to a Medicare rebate when I see my specialist? https://www.qoctor.com.au/faq-items/will-my-referral-entitle-me-to-a-medicare-rebate-for-seeing-the-specialist/ Wed, 25 Jan 2017 12:48:36 +0000 https://qoctor.com.au/?post_type=avada_faq&p=1363 Yes. In Australia, Medicare card-holders can generally claim a Medicare rebate when they see a specialist doctor, once they have presented a valid specialist referral letter. A valid specialist referral is less than 12 months old, and states the name of the specialist you wish to attend, as well as relevant health information. The consultation [...]

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]]> Yes. In Australia, Medicare card-holders can generally claim a Medicare rebate when they see a specialist doctor, once they have presented a valid specialist referral letter. A valid specialist referral is less than 12 months old, and states the name of the specialist you wish to attend, as well as relevant health information.

The consultation fee with Qoctor is $24.99. As Qoctor is a private telehealth service, there is no Medicare rebate for this online doctor fee. However, as noted above, the specialist referral letter will allow you to claim a Medicare rebate when you proceed to see the specialist.

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]]> When will I receive my referral letter? https://www.qoctor.com.au/faq-items/when-will-i-receive-my-referral-letter/ Wed, 25 Jan 2017 12:52:02 +0000 https://qoctor.com.au/?post_type=avada_faq&p=1365 You will be able to access your downloadable referral letter typically immediately after your appointment. You will be sent an email with a link- if you follow this link you will be asked to log back in to your Qoctor account. Once logged in to your profile, you'll see a number of tabs- your referral [...]

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]]> You will be able to access your downloadable referral letter typically immediately after your appointment.

You will be sent an email with a link- if you follow this link you will be asked to log back in to your Qoctor account. Once logged in to your profile, you’ll see a number of tabs- your referral letter will be visible under the corresponding tab.

If you have any issues locating your letter, our customer service team can assist you- just op on to our live chat and leave a message, or send an email to info@qoctor.com.au

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]]> How much does it cost to have a telehealth appointment to discuss a repeat specialist referral letter with Qoctor? https://www.qoctor.com.au/faq-items/how-much-does-it-cost/ Sun, 09 Apr 2017 12:46:34 +0000 https://www.qoctor.com.au/?post_type=avada_faq&p=3547 The online consultation fee to discuss a specialist referral letter with Qoctor is $25.99. As Qoctor is a private telehealth service, there is no Medicare rebate for this online doctor fee. However, the referral letter may allow you to claim a Medicare rebate when you see the specialist. What is a repeat specialist referral letter? [...]

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]]> The online consultation fee to discuss a specialist referral letter with Qoctor is $25.99. As Qoctor is a private telehealth service, there is no Medicare rebate for this online doctor fee. However, the referral letter may allow you to claim a Medicare rebate when you see the specialist.

What is a repeat specialist referral letter?

A repeat specialist referral is a letter from a GP to a specialist you have seen in the past. It includes the medical reason for seeing the specialist, and other health information. Referral letters expire after a period of time (usually a year). In Australia, Medicare card-holders can claim a rebate when they see a specialist doctor, once they have a specialist referral letter written by a GP. In the past, if you needed a referral letter, you had to see a GP in person to request one. But seeing an online doctor via telehealth is now an easy alternative.

 

 

 

 

 

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]]> What if my details are wrong on my referral letter? https://www.qoctor.com.au/faq-items/what-if-my-details-are-wrong-on-my-referral-letter/ Mon, 27 Feb 2017 10:29:01 +0000 https://www.qoctor.com.au/?post_type=avada_faq&p=2664 If the details you provide on your referral questionnaire or patient profile are incorrect and you later wish to change them, please get in touch via info@qoctor.com.au or use the live chat on our home page www.qoctor.com.au In some cases, the issue may be rectified without having to book another telehealth consultation. However, sometimes, if [...]

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    • If the details you provide on your referral questionnaire or patient profile are incorrect and you later wish to change them, please get in touch via info@qoctor.com.au or use the live chat on our home page www.qoctor.com.au
    • In some cases, the issue may be rectified without having to book another telehealth consultation.
    • However, sometimes, if there is a significant difference in the information required on the letter, you may be asked to book another appointment with a Qoctor doctor.

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