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Can you request a medical certificate online?

It is possible to request a medical certificate online in Australia. Telehealth doctors need to be  fully registered with AHPRA .These days it is quite common for Australian GPs and specialists to assess their patients via video consultation, for all sorts of health issues. You should expect the doctor to ask you some questions about [...]

Is an online medical certificate the same as a regular medical certificate?

A medical certificate issued by a telehealth doctor is a legal document and contains all the appropriate information you'd expect- including relevant dates, full professional details of the doctor, and their signature. Qoctor has conducted thousands of telehealth appointments over the past few years. Our service is supported by employees and employers alike.

Is it secure?

Qoctor takes data security very seriously. Our website has 256 bit SSL data encryption and authentication. And we do not share your information with third parties.

What details are legally required on a medical certificate?

As per Australian guidelines, the standard requirements for a medical certificate are: Name and address of the doctor issuing the certificate Name of the patient Date on which the examination took place Date on which the certificate was issued Date(s) on which the patient is or was unfit for attendance A diagnosis is not usually [...]

Will my employer accept my certificate?

All certificates issued by Qoctor are provided after an appropriate, detailed telehealth consultation, with a registered doctor based in Australia. Our certificates have exactly the same validity as a certificate issued in person, in a clinic, following appropriate an assessment. Online/telehealth services are now commonplace across Australia, and the same professional standards apply to both [...]

How do I change my consultation time?

Click on the link 'change consult time' within the confirmation email and then select a time slot of your choice Alternatively you can log in to your profile on the website, and click on 'change consult time'  This can be done up to 15 minutes before your scheduled appointment slot.

When will I receive my certificate?

Subject to your assessment, the doctor may decide to issue a medical certificate. If so, your downloadable certificate will appear in your Qoctor profile within moments of your video consultation- simply login to your account to view, download etc.

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