Acid Reflux & GORD

Acid Reflux & GORD Treatment

Medically reviewed by Dr Aifric Boylan — FRACGP · AHPRA-registered · 28 Jul 2026

  • A real doctor assesses your symptoms by video — never a questionnaire alone.
  • Same-day consultations are available 365 days a year, with priority booking when you need help quickly.
  • $29.99 consultation fee — if treatment is clinically appropriate, your prescription can be sent by eScript to your phone or chosen pharmacy.
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Acid reflux and GORD treatment
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Welcome to Qoctor’s online doctor service which can provide assessment for GORD/Acid Reflux. Answer some online questions, then book a video consultation with an AHPRA-registered doctor. Repeats available.

The consultation fee is $29.99. If a prescription is advised, it can be sent as an eScript to your phone OR electronically to your local pharmacy. Alternatively you can have medication delivered by an Australian partner pharmacy- in this case, the cost of medication is added at the checkout. All treatment and advice is issued subject to your consultation and the doctor’s assessment.

About Acid Reflux & GORD

  • Gastro-oesophageal reflux disease (also known as GORD or acid reflux) is a common condition caused by acid rising from the stomach into the oesophagus (food pipe). This can cause symptoms such as heartburn, nausea, bloating, indigestion, belching, a taste of acid in the mouth,  and sometimes a dry cough.
  • It can be triggered by various things, such as acidic or rich foods, large meals, alcohol, being overweight, and smoking.
  • If you’ve had reflux for a few days, a short course of antacid medication may get rid of the symptoms.  If this does not work, it’s essential you see a doctor for a check up, as there can be a more serious underlying condition.
  • Some people suffer from reflux on an ongoing basis and need to take antacids every day. Anyone who needs long term antacids should have a camera test (gastroscopy) to make sure there is nothing more serious going on, and should also have a check up with their doctor every 6 to 12 months.

How online acid reflux treatment works

Qoctor can assess recurring acid reflux and GORD symptoms during a video consultation with an AHPRA-registered doctor. Your doctor will discuss your symptoms, medical history, current medicines and whether online treatment is suitable.

Seek in-person medical care for chest pain, difficulty swallowing, vomiting blood, black stools, unexplained weight loss or severe symptoms.

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Acid reflux and GORD treatment

FAQs

What is Acid Reflux / GORD?

Gastro-oesophageal reflux disease (GORD) is a general term which encompasses acid reflux, heartburn, indigestion and oesophagitis. It may include one or more of these conditions. It is caused by irritation of the stomach or food pipe (oesophagus) by stomach acid.

Why does Acid Reflux / GORD happen?

The stomach naturally makes acid as part of the normal digestion process. Usually the sphincter at the bottom of the oesophagus acts as a valve and keeps this acid in the stomach. Acid reflux can happen if this sphincter is weak, if there is too much acid made in the stomach, if the stomach is not emptying properly, or if there is increased pressure in the stomach, forcing acid back up into the oesophagus.

What are the triggers of Acid Reflux / GORD?

Many things can trigger Acid Reflux / GORD including:

  • Smoking
  • Caffeine
  • Alcohol
  • Hiatus Hernia
  • Helicobacter Pylori ( a common infection of the stomach)
  • Acidic or spicy food and drink
  • Large fatty meals
  • Obesity
  • Stress
  • Pregnancy
  • Medications (including anti-inflammatories, certain blood pressure medications, sleeping tablets and painkillers)
What are the symptoms of GORD?

The main symptom of GORD is heartburn. This is a discomfort or burning sensation which rises from the upper tummy or lower chest up towards the neck. Other common symptoms include:

  • Nausea
  • Belching
  • Indigestion
  • An acid-like taste in the mouth
  • Persistent dry cough
  • A feeling of a lump in the throat
  • A burning pain when you swallow hot drinks

Symptoms tend to be worse after or with meals.

What symptoms may mean something more serious is going on?

If you get any of the following symptoms you should seek immediate medical attention. They may indicate a more serious underlying condition:

  • Chest pain or upper tummy pain worse on exertion
  • Difficulty swallowing foods or liquids
  • Persistent pain on swallowing
  • Persistent vomiting
  • Vomiting blood or dark brown vomit
  • Unexplained weight loss
  • Altered bowel habit (diarrhoea or constipation) for more than 6 weeks
  • Altered stool (dark or black poo)
  • Lump in the abdomen (tummy)
  • Unexplained anaemia
  • Jaundice
  • New GORD symptoms in someone aged 55 years or over
  • GORD symptoms with any of the following:
    • Family history of stomach or oesophageal cancer in more than two first degree relatives
    • Barrett’s oesophagus
    • Pernicious anaemia
    • Previous stomach ulcer surgery
    • Pernicious anaemia
    • A previous diagnosis of the following stomach conditions: dysplasia, atrophic gastritis or intestinal metaplasia
Do I need any tests to confirm the diagnosis?

Most people are diagnosed with GORD by their GP on the basis of their typical symptoms and their response to treatment. Further tests may be needed if:

  • Symptoms are severe
  • Do not improve with treatment
  • Are not typical of GORD
  • There are any red flag symptoms

If further investigation is required a gastroscopy is usually the next step. This is where a thin, flexible telescope is passed down the oesophagus into the stomach. A normal test helps to rule out more serious causes of reflux symptoms, particularly stomach cancer.

What is the treatment for acid reflux?

Lifestyle changes may help, such as and avoid triggers- for example avoiding smoking, alcohol and weight gain.  There are over the counter medications which help to neutralise acid, as well as other medications which may be prescribed by doctors, subject to assessment.

What are the possible complications of Acid Reflux / GORD?

Oesophageal stricture– Acid Reflux / GORD can cause scarring and narrowing of the food pipe called an oesophageal stricture if left untreated. This can lead to difficulty swallowing, and problems eating and drinking.

Barrett’s oesophagus – this is a complication of long standing, untreated Acid Reflux / GORD. The excess acid causes a permanent change in the cells that line the oesophagus. It increases the risk of developing cancer of the oesophagus, and thus needs to be managed and monitored.

But most people with Acid Reflux / GORD do not develop any of these complications. If you have any concerns then you should discuss them with your doctor.

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Clinical review & governance
Dr Aifric Boylan

Medically reviewed by Dr Aifric Boylan

MB BCH BAO · FRACGP · GP FOR 20+ YEARS

Co-founder, CEO & Medical Director of Qoctor — doctor-owned telehealth since 2016.

✓ AHPRA reg. MED0001912983 — verify on the public register◷ Last reviewed: 28 Jul 2026 · reviewed quarterly

Every Qoctor prescription is considered only after a real-time video or phone consultation with an AHPRA-registered Australian doctor — never from an automated online form. Treatment is provided in line with the Medical Board of Australia’s telehealth guidelines.

Telehealth is not suitable in all medical situations — patients will be advised if an in-person assessment is needed. In an emergency, call 000.


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