About COVID-19 medical clearances2023-06-06T21:22:42+10:00

Get a COVID-19 medical clearance online

  • If you have recently had a positive PCR test for COVID-19, you may be requested by your employer to provide medical clearance to allow you to return to work, following the isolation period required by your state or territory.
  • Many people experience long waiting times to get an appointment in their local clinics- that is where Qoctor can help. Our team of doctors have been providing online consultations since 2015- we are highly experienced in telehealth and our aim is to make the process as simple as possible.
  • Usually you can get a same day appointment with Qoctor if you book before around 5pm.
  • The fee for the video consultation to get assessed for a COVID-19 clearance is $31.99- no hidden extras.
  • If a medical clearance is approved, you can immediately download your medical clearance after the consultation (all treatment and advice is issued subject to your doctor’s assessment).
  • If you have recently had a positive PCR test for COVID-19, you may need medical clearance to allow you to return to work, following the appropriate isolation period
  • You can usually get a same day appointment with Qoctor if you book before around 5pm that day.
  • Complete a brief online questionnaire followed by a video consultation with a doctor
  • The fee for a consultation to request a COVID-19 medical clearance is $31.99
  • If approved, you can immediately download your medical clearance after the consultation (all treatment and advice is issued subject to your doctor’s assessment).
GET STARTED

How does it work?

  • Before the video consultation, you will be asked to complete a brief online questionnaire, so we can get the details of your PCR test, such as the date, location and evidence of the result. We also need to make sure you are symptom free.
  • During the video consultation, you will speak to an experienced Australian doctor, who will ensure you are safe and well, and that the required isolation period has been carried out. 
  • Following the consultation, if a clearance certificate has been approved by the doctor, you can download your COVID-19 clearance immediately/ print it at your convenience. 
  • If you are based in New South Wales, there is a special form that is being recommended by the department of health for COVID clearance- we will also be able to fill this form out for you, if you wish.
FAQs about COVID-19 medical clearances

Medical Certificate

GET STARTED
medical clearance

Advantages of requesting an online COVID-19 Clearance with Qoctor:

There are many reasons why Qoctor is the best way to request an online medical certificate in Australia.

  • Our well-established online doctor service has been providing telehealth assessments for medical certificates since 2015.
  • It’s trusted by workers, students and employers all over Australia.
  • It is just $31.99 for an appointment to request a COVID-19 clearance.
  • As we’re open 7 days a week, a same day appointment is usually possible, as long as you book before around 5pm.

Our aim is to remove the hassle from healthcare, and offer a safe, affordable and efficient online doctor service.

FAQs – requesting a COVID-19 medical clearance online

What is a COVID-19 medical clearance?2023-06-16T14:52:48+10:00

A medical clearance is a document stating you are fit to return to work or usual activities. In the past, medical clearances were not generally required for return to work following illness. However, if infected with COVID-19, employees may be requested by their employer to obtain a medical clearance before they resume working, in the interest of public health. In New South Wales, there is a specific form for this purpose – a “medical clearance notice

Qoctor can provide assessment for medical clearances for people who have:

  • tested positive for COVID-19 on a PCR test or RAT (rapid antigen test).
  • recovered from symptoms
  • completed any mandatory isolation period as per local state or territory requirements.

Medical clearance notices for residents of NSW can also be completed by our doctors, subject to doctor’s assessment.

What are the isolation requirements following confirmed COVID-19 infection?2022-01-13T23:05:33+11:00

The isolation requirements following infection with COVID-19 may depend on where you live, and are subject to change over time, as the pandemic unfolds. It is therefore important that you check your local state or territory requirements.

To check your area, you can view the following government websites for further information.

General Advice

https://www.healthdirect.gov.au/coronavirus-covid-19-information-by-state-and-territory

State and territory COVID-19 information

NSW COVID-19 information

VIC COVID-19 information

ACT COVID-19 information

SA COVID-19 information

Tasmania COVID-19 information

NT COVID-19 information

WA COVID-19 information

Is a COVID-19 medical clearance from Qoctor the same as getting one from my GP?2022-01-13T23:29:26+11:00

Yes, our doctors are highly experienced and work in regular clinics, as well as offering telehealth consultations via Qoctor. They are all AHPRA-registered and based in Australia. Their professional details and signature appear on each document issued. So, it is similar to having a telehealth appointment with your own GP!

Qoctor has been offering Australians quality, affordable telehealth to people all over Australia since 2015. Our medical certificates are accepted by employers across all industries and workplaces.

How can I request a COVID-19 medical clearance?2023-06-16T17:39:57+10:00

Simply select “certificates” on the Qoctor home page

Then choose “COVID-19 medical clearance”. Complete the online questionnaire. We will  ask about your symptoms and isolation period, as per local state or territory requirements.

Then you will need to have a video consultation with one of our doctors at a time of your choosing, who will assess your symptoms, and whether a medical clearance is appropriate.

If approved, a medical clearance can be sent to you via email immediately after the appointment, and will also appear on your Qoctor account as a downloadable PDF.

If you are having any difficulties booking your appointment, our customer service team are available to help via live chat from 9AM to 9PM. If they are busy, just leave a message and they’ll get back to you as soon as possible.

Does Qoctor offer bulk-billing?2023-06-16T17:43:33+10:00

No, Qoctor can not offer bulk-billing. Medicare regulations require that a patient must have seen the doctor in person within the past 12 months to avail of bulk-billing or Medicare rebates. As Qoctor is exclusively a telehealth service, we are obviously unable to meet this requirement. However, we strive to keep our price points as low as possible, and offer you the convenience of an online appointment in the comfort of your home. Also, we’ll almost always be able to offer you an appointment the same day, or early the following day (depending on when you book), thereby avoiding the prolonged wait times in local medical centres.

A consultation to request a COVID-19 medical clearance with Qoctor costs $31.99 out of pocket.

How much does it cost to get assessed for a COVID medical clearance?2023-06-16T17:49:31+10:00

To get a COVID-19 medical clearance, you will need to complete an online questionnaire and a video consultation with a doctor. This consultation costs $31.99 out of pocket. If approved by the doctor, you can receive your medical clearance immediately into your email inbox, following the appointment. The issuing of the certificate is at the doctor’s discretion. Please note, there is no bulk-billing available, as Medicare does not allow bulk-billing for telehealth services (unless you have seen the doctor in person, in the preceding 12 months).

What other online doctor services does Qoctor offer?

As well as providing assessment for online medical certificates, carer’s certificate and specialist referral letters, Qoctor offers a wide range of other handy online doctor services. Our repeat prescription service allows people to request a new prescriptions for treatments they take regularly- we can send prescriptions direct to your pharmacy, or we can post it to you,  if you prefer (all treatment and advice is issued subject to your doctor’s assessment). Qoctor doctors can also provide consultations for many common health issues, such as suspected UTI, acne, sinusitis, asthma, GORD, migraine, contraception and more.


4.6 out of 5
reviewed by Trustpilot

Title