No. A video consultation with a doctor is required before any treatment can be issued. Most sore throats are viral and don’t need antibiotics, so the doctor assesses your symptoms to work out what’s actually causing them and what will genuinely help, which might be a prescription, or might be symptom relief you can manage yourself. A questionnaire alone isn’t enough, and services that hand out antibiotics without a real consultation contribute to antibiotic resistance and don’t meet Australian standards.